Shipping policy
Shipping Policy
Thank you for shopping with us! We aim to provide a seamless shipping experience. Please review our shipping policy below:
Processing Time:
- Orders are typically processed within 1-3 business days. You will receive a confirmation email once your order has shipped which can take up to 4-6 weeks for custom orders.
Shipping Methods:
- We offer a variety of shipping options, including standard, expedited, and express shipping. The available options will be displayed at checkout.
Shipping Costs:
- Shipping costs are calculated at checkout based on your location and the weight of your order. Free shipping may be available for orders over a certain amount—please check our website for details.
Delivery Times:
- Estimated delivery times will be provided at checkout. Please note that delivery times may vary based on your location and the shipping method selected. Factors such as holidays, weather, and carrier delays may also impact delivery.
International Shipping:
- We currently offer international shipping to select countries (Canada only at this time). Please note that customs duties and taxes may apply and are the responsibility of the customer.
Order Tracking:
- Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package through the carrier’s website.
Lost or Damaged Packages:
- If your package is lost or damaged during transit, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue.
Questions?
- If you have any questions regarding our shipping policy, please reach out to our customer service team at jamiewillson419@gmail.com
Thank you for choosing us for your shopping needs!